Return and Refund Policy
Thank you for shopping with George Outfits! We strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
1. Return Eligibility
To qualify for a return, items must meet the following conditions:
- Condition: Items must be unused, in their original packaging, and in the same condition as when they were received.
- Timeframe: Return requests must be made within 7 days of the delivery date.
- Proof of Purchase: A receipt or proof of purchase is required to process a return.
2. Return Process
- Initiating a Return: Contact our customer service team within 7 days of receiving your order to initiate a return.
- Return Approval: Upon approval, you will receive instructions on how to return your item.
- Shipping Costs: The customer is responsible for any return shipping costs, which are non-refundable.
3. Refunds
- Refund Eligibility: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a cash refund will be provided.
- Refund Method: As we operate on a cash-on-delivery basis, refunds will be issued in cash or as per the arrangement agreed upon with our customer service team.
- Processing Time: Refunds are typically processed within 7-10 business days after we receive the returned item.
4. Non-Returnable Items
Certain items are exempt from being returned, including:
- Items that are worn, used, or damaged after delivery
- Any item not in its original condition, or missing parts not due to our error
5. Contact Us
For further questions or to initiate a return, please contact us at: [email protected]